Santalucía Seguros Expands with FRISS Trust Automation

Madrid, Spain, September 30, 2026 — Santalucía Seguros, the leading Spanish insurer, is deepening its collaboration with FRISS by upgrading from Claims Analytics and Investigations (FI) solutions to the full FRISS suite, now including Personal Lines Underwriting. The insurer has already doubled its fraud related savings, jumping from €6.5 million to €13 million, freeing capital to fuel growth initiatives and deliver an even better customer experience.

Frederik Endsjö, Customer Success Manager Spain at FRISS, said:

“Seeing our solutions deliver more than 98 % fraud detection accuracy made us extremely proud and it proved the value of FRISS. Extending our solutions to Personal Lines Underwriting lets Santalucía approve genuine policies faster, cut risk at the front door, and keep resources focused on serving customers.”

Israel García Redondo, Santalucía Seguros, added:

“FRISS has transformed our Claims and Investigations workflows, doubling our annual savings and boosting productivity. Expanding the partnership into Underwriting will help us make smarter, data driven decisions, accelerate growth, and deliver an even smoother experience for our policyholders.”

About Santalucía Seguros:

Santalucía Seguros is a leading Spanish insurer offering property and casualty products nationwide. The company focuses on innovation, customer experience, and sustainable growth.

About FRISS:

FRISS is the leading provider of Trust Automation for insurance companies. Real time, data driven scores and insights prevent fraud and give instant confidence in the inherent risks of every customer and interaction. Built on next generation AI technology, the platform enables carriers to manage trust across the entire insurance value chain, from the first quote through claims and investigations.