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FRISS - fraud, risk & compliance
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Risk Prediction. Fraud Detection. Special Investigations.

AI powered fraud detection

FRISS has a 100% focus on automated fraud detection and risk mitigation for P&C insurance companies worldwide. The Explainable AI powered risk and fraud detection solutions for underwriting, claims and SIU help you to grow your business. FRISS detects fraud, mitigates risks and supports your digital transformation. You can lower your loss ratio, enable profitable portfolio growth and improve your customer experience.

Ready-to-use business solutions

Insurance companies go live within 6 months, with fixed price projects, and realize an ROI within 12 months. The FRISS software solutions combine analytics, AI and machine learning techniques with expert knowledge from 150+ implementations at insurers around the world. FRISS turns data into actionable insights. Our software seamlessly integrates with your core solutions and insurance processes.

Solutions

Explainable AI – White box

FRISS Score

The real time FRISS Score is the core of our solutions. It indicates the risk for each policy or claim. The AI powered score combines expert business knowledge out of 10+ years of insurance experience, your specific business configuration, proprietary data and external data sources. As a result, it provides you a white box, holistic view on fraud and risks, which delivers you actionable insights so you stay in control. So, it an explainable AI fraud detection and risk assessment score.

Latest thinking

The 5 most viewed articles, blogs and videos
News

Unique Partnership Between Rabobank and FRISS Untaps the Value of IBAN-Name Check for Insurers to Reduce Fraud

Insurance companies can now also use the Rabobank SurePay IBAN-Name Check, an innovative service that checks whether the name and the IBAN number match.

Downloads

[on demand webinar] – Celent: The Next Stage of Digital Fraud Analytics

Karlyn Carnahan from Celent looks at the role of fraud analytics tools as an enabler of customer experience.

News

FRISS Announced as new Solution Partner for Guidewire Software

The Ready for Guidewire accelerator streamlines fraud and risk management processes, improves customer experience, and reduces costs for insurers.

More Top Views
The latest insights on fraud, risk & compliance: 'fresh from the FRISS Lab'
FRISS Lab #14

The 3 Biggest Insurtech Trends

For this episode of FRISS Lab we interviewed Diego Figueroa, CTO at Osigu. He explains us what he sees as the 3 biggest Insurtech trends: Blockchain, AI & On Demand insurance.

FRISS Lab #13

Digital Insurance #2: The Insurtech Landscape in Latin-America

''Everyone is talking about insurtech, but nobody is really doing it''. Welcome to this episode of FRISS Lab On Tour. We have a special item for you, because we flew to Latin America to see how insurers deal with fraud and industry trends over there. Check out part 2 now!

FRISS Lab #12

Digital Insurance #1: How to Improve Claims Efficiency

''It was taking us 45 minutes to attend a claim before, manually. And now, with a tablet, it only takes us 15 minutes to do it''. Welcome to this episode of FRISS Lab On Tour. We have a special item for you, because we flew to Latin America to see how insurers deal with fraud and industry trends over there. Check out part 1 now!

More FRISS Lab
The latest developments across the P&C insurance industry regarding fraud, risk and compliance.

Unique Partnership Between Rabobank and FRISS Untaps the Value of IBAN-Name Check for Insurers to Reduce Fraud

Insurance companies can now also use the Rabobank SurePay IBAN-Name Check, an innovative service that checks whether the name and the IBAN number match.

Folksam Live With Case Management Module CM2

Folksam was looking for a future proof and modern fraud alert follow-up system and found that the CM2 case management module was tailored to their needs.

Comparing Insurance Distribution Channels: 5 key take-aways

Distribution channels in the insurance business sector are changing rapidly. This isn’t surprising considering technology changes even more rapidly, and consumers change along with it. Will the cloud beat the agent, or will they be joining forces?

More news
The latest thinking and expert insights into the insurance industry.
  |  Maria Genova

Identity Fraud – A Golden Business

In order to commit identity fraud, the computers of individuals are hacked, data of these individuals is collected and all kinds of companies are defrauded, including insurance companies.

  |  Jeroen Morrenhof

How Do You Choose The Winning Platform In Order To Reach Platform Paradise?

Jeroen Morrenhof (FRISS CEO) believes that the importance of platforms can never be overemphasized. How to reach platform paradise for your core system?

  |  Tey El-Rjula

Identity Blockchain: The Solution To The Weakest Link In Our System

Blockchain is much more effective than centralized solutions which are an open invitation to hackers, with all additional costs.

More blogs

[ebook] – Real-life Insurance Fraud Cases

This ebook will tell you the stories behind several real-life insurance fraud cases. Find out what motivates fraudsters?

[on demand webinar] – Celent: The Next Stage of Digital Fraud Analytics

Karlyn Carnahan from Celent looks at the role of fraud analytics tools as an enabler of customer experience.

[Whitepaper] – Fraud Detection: The Build versus Buy debate

This whitepaper considers a dilemma which many businesses have. It is about the question whether it is better to develop the technology yourself or to obtain it elsewhere.

More downloads
FRISS is sharing expertise and knowledge on various stages worldwide.
Sept
9-12

IASIU 2018 Seminar

Baltimore, United States - The seminar brings together the world's leading SIU professionals at the forefront of detecting, investigating and deterring insurance fraud. FRISS will join as a long-term global partner of IASIU.

Sep
25-26

Fraud Conference: Effective Fraud Management in the Insurance Industry

Leipzig, Germany - At this focused conference "Effective Fraud Management in the Insurance Industry". FRISS will be speaking at the conference and will share insights and experiences on fraud management together with its customer UNIQA.

Sep
25-26

Insurance Analytics Canada Summit

Toronto, Canada - The Insurance Analytics Canada Summit – where business leaders and analytics experts join forces to drive business efficiencies and world-class customer experience.

More events

Customer Stories

"Within 12 months after going live with FRISS, we already reached a 210% ROI by automating the fraud analytics process."
Customer Story
ERGO-office
‘’What we appreciate about FRISS is that FRISS keeps investing in technology, processes and people to further develop, sustain and innovate their business’’
Folksam office
‘’Folksam has chosen FRISS since we see that the FRISS platform is built and designed for the needs of the insurance business''
VIEW CUSTOMER STORY
"By choosing for FRISS we have found ourselves the best possible solution available in the market"
VIEW CUSTOMER STORY
Inshared office
‘’With the help of FRISS we managed to retain 6% premium, which is refunded to the customers who have not submitted claims’’
VIEW CUSTOMER STORY
Aegon building
“FRISS helps us with optimizing our acceptance processes and with faster detection of suspicious claims”
Reaal building zoetemeer
"With FRISS we proactively estimate risk. This enables us to stop potential fraudsters before they enter our portfolio"
VIEW CUSTOMER STORY
El-Roble-in-Guatemala-volcano-Antigua
“We are very proud that we have finalized this project in record time in Guatemala”
VIEW CUSTOMER STORY
Generali office
''FRISS enables Generali to extensively screen all its customers, which enhances the quality of the underwriting process''
interamerican-office
"Our target is to make sure that high risks and fraud cannot enter our books. We want to have an integrated solution both for motor underwriting and claims, based on a user-friendly technology"
VIEW CUSTOMER STORY
Malta city
‘’Having a number of insurers bundling the forces between them means a lot to us, the FRISS country platform makes this possible’’
VIEW CUSTOMER STORY
Office of Allesecur
‘’FRISS enables us to optimize our underwriting process’’
All customer stories
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Risk Assessment and Fraud Detection Solutions

Underwriting Risk Assessment

Based on AI and machine learning techniques, the underwriting solution leads to a real-time intelligent and objective risk evaluation. In order to grow a healthy portfolio, it is important to prevent insurance fraud and high risk by having a clear picture of potential customers before they enter your portfolio. Prevent bad risks by combining AI and analytics, enable STP and deliver seamless customer onboarding.

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Claims Fraud Detection

Use AI powered fraud detection during the claims process to make an accurate estimation of the risks related to a claim. Automatically detect insurance fraud before claims are paid. Reduce your loss ratio by increasing the chances of fraud detection at claims and limit false positives to a minimum. The solution uses an intelligent detection engine which raises automatic red flags, enables fast track claims and enhances customer experience.

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SIU Investigations

Improve investigators’ possibilities to manage workloads, register all findings, recognize and connect the dots between files, take adequate measures and to report in a structural manner. Moreover, enhance the flexibility of customized case registration, by line of business and even on investigator level. Finally, improve your fraud management.

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Get to know us

FRISS is a fast growing company with an ambition that is driven by passion, focus and dedication. At FRISS, we feel comfortable in being different by having confidence in our knowledge and expertise. That is what distinguishes us in serving our customers. We continuously invest in technology, processes and people. This helps us to further develop, sustain and innovate our business.

Our team

We want our employees to feel valuable and acknowledged for everyone’s own unique contribution to our success. Creativity should not only be a way of thinking, but just as much a way of acting, communicating and decision making.

Our workplace

Being open to new thinking or solutions and daring to discover unbeaten tracks. At FRISS, we encourage exceeding limits since it helps us to exceed our company limits.

Sustainability

We are headquartered at Creative Valley, a carbon-neutral office building that is constructed with sustainable materials. The building is able to store both warmth and cold and it is powered by renewable energy. Working from our office helps us to significantly reduce the footprint that daily business imposes on the global environment.

Why we do what we do

At FRISS, we believe in honest and affordable insurance for everyone. Our question for insurance companies: why do your sincere customers have to bear for the risk brought in by others? In the end it is the society that suffers from fraud. Our mission is to strive for a trustworthy insurance industry, healthy insurance portfolios and fair insurance premiums for everybody across the globe.

    Jeroen Morrenhof

    CEO and Co-Founder

    The title entrepreneur defines who I am. My energy is derived from new initiatives and I do not avoid taking risks. I come from a long line of entrepreneurs who have taught me how to think out-of-the-box, to set high goals for myself and to work to realize them. I am constantly searching for new, innovative challenges. My ambition for FRISS is to help all insurers globally in preventing and fighting fraud and become the number one player for fraud, risk and compliance.

    Christian van Leeuwen

    CTO and Co-Founder

    "Innovation is key to the continuing success of any organization”. Within the organisation I am regarded as the thought leader in the field of fraud, risk and compliance. Currently my main responsibility is the Product Strategy. I am therefore leading the Solutions & Innovation Team in adding new solutions and technology on fraud detection techniques and predictive analytics to the product in order to remain successful.

    Roos Tji

    CIO

    Wherever I go there is movement or things start to move, in my personal as well as my professional life. My ongoing challenge is to always strive for improvement, by stimulating others and changing the way we work as an organization. This is what motivates and energizes me. I believe in the talents of people and I am thoroughly convinced that these are key to be successful as a company. I am really proud when people discover their talents. The combination of interest, belief and progression defines the person I am and the way I work. Our growth, our people, our product and our ambition: it makes me very proud to to contribute to the success of this company.

    Marc Mulder

    CCO

    An energetic and experienced commercial manager, that is always looking for the optimum for all parties, is what I am. I value to be a trustworthy, goal oriented and fun person to work with. Some characteristics I would like to think I have: Serious about what I do, authentic, realistic, goal oriented, loyal, team builder, positive, sense of humor, determined, listener (try to understand) and communicate with the desired effect in mind. It is not that often you come across a company like FRISS and to get the chance to contribute to its success.

    Ralf van der Eerden

    COO

    I'm an enthusiastic, energetic go-getter. Someone who knows where he wants to be, how to get there and how to make that journey.

    The way I manage my team is by giving them self control as much as possible. The drive to deliver great results should come from them, and it is my task to support the team in the best possible way. Having fun in what we do is an important factor for a teams' success. Challenging, giving responsibilities and supporting the team for 100% is how I guide my team.

    At FRISS I'm challenged on a daily basis to get the maximum out of me and my passion. It is an ideal working environment for people like me.

    Cornelia Dolle

    CFO

    My motto is: “you can learn from everyone” and at FRISS I get inspiration every day.

    The CFO’s role is to control the organization, but not to limit creativity. System and processes need to be flexible and user-friendly. The only constant factor is change.

    I enjoy working together to pursue joint success.

    Our partners

    We offer our partners the benefits from our platform accompanied by extensive knowledge, expertise and experience within our business area.

    FRISS works with strategic and alliance partners around the world.
    Join our quest for honest insurance!
    Become a partner

    Global presence

    Serving our customers around the globe. FRISS is the leading expert in the field of fraud, risk & compliance for the insurance industry. We have a unique global footprint with 150+ implementations in over 25 countries.

    Industry analysts have recognized FRISS as the market leader concerning fraud and risk solutions for P&C insurance companies. Our aim is to expand this leadership by sustaining our focus and dedication in this field.

    FRISS

    Headquarters

    Orteliuslaan 15
    3528 BA Utrecht
    The Netherlands

    info@friss.com +31 30 767 0352

    Contact

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    Contact us

    Cookie and Privacy Policy

    1. Introduction

    When you use this website, FRISS may collect information about your use of the website and the content offered. We believe it is important to handle your (personal) data with due care and confidentiality. When processing your personal data, we comply with the General Data Protection Regulation (Algemene Verordening Gegevensbescherming) and Article 11.7a of the Telecommunications Act (Telecommunicatiewet).

    1.1.  Controller

    The controller of the processing of personal data is:

    FRISS Fraudebestrijding B.V.
    Orteliuslaan 15
    3528 BA
    Utrecht

    This processing of personal data is registered with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) in The Hague under reporting number m00004997.

    1.2.  Purposes of data processing

    There are several places on our website where you can fill in your (personal) data. We will explain the purposes of the various instances of data processing below.

    Filling in the contact form or sending an e-mail

    If you fill in the contact form on our website or send us an e-mail, we will only use the (personal) data you provide for the purpose or purposes for which you filled in the contact form or sent the e-mail.

    Download form

    If you download files on our website (such as e-books, whitepapers or reports), we will use the (personal) data you provide for one or more of the following purposes:

    • for the execution of an agreement, for example to send you the e-book, whitepaper or report you have chosen;
    • for the formation of an agreement, for example by contacting you by telephone or in writing.

    Newsletter

    If you fill in the application form for the newsletter on our website, your (personal) data will be used to send you the newsletter. Each newsletter contains a hyperlink at the bottom of the message that you can use to unsubscribe.

    In addition to the personal data you provide to FRISS yourself, FRISS may collect, record and process additional (personal) data if you use the (web) services of FRISS. This concerns the following personal data:

    • data from the used equipment, such as a unique device ID, version of the operating system and settings of the device you use to access a service;
    • information about the use of a service, such as the time at which you use the service and the type of service that is used;
    • location details from your device or derived from your IP address that is provided to us when you use a particular service;
    • data available from external sources. We may receive information about you from public or commercially available sources.

    1.3.  Provision of (personal) data to third parties

    Your (personal) data will never be provided to third parties without your permission, unless we have an obligation to do so pursuant to legislation or regulations or you have given permission for this.

    1.4.  Security of data

    FRISS respects your privacy and ensures that personal data are handled confidentially and with the utmost care. All processed (personal) data is stored exclusively in secure databases. These databases are only accessible to employees of FRISS, to the extent that this access is required by virtue of their position. FRISS makes every effort to secure these systems against loss and/or any form of unlawful use or processing.

    1.5.  Inspection, correction and deletion of data and the right to object

    You can view your data that is processed by FRISS at any time and free of charge and, if you so wish, modify this data or have it deleted. You can also object to receiving information about products, services or content of FRISS. If you wish to make use of one of these options, you can send an e-mail to the Data Protection Officer of FRISS via privacy@friss.eu or write to the following address:

    FRISS | fraud, risk & compliance
    Attn. Data Protection Officer
    Orteliuslaan 15
    3528 BA Utrecht.

    2. Cookies

    When using this website, information about your use of these services and other websites may be collected by or on behalf of FRISS, for example by means of cookies.

    A cookie is a small file that is sent along with pages of a website and stored by your browser on the hard disk of your computer. We use cookies to remember settings and preferences. You can disable these cookies via your browser.

    2.1.  The purposes for which FRISS uses cookies

    On our website we use cookies for the following purposes:

    • for statistical purposes, in order to analyse the use of FRISS websites. This allows us to keep track of the number of visitors and see which parts of our website are popular. We use Google Analytics in order to track and consult these statistics. On this website you can find explanations about all cookies that may be placed by Google;
    • for what is known as ‘targeting’ purposes, if you have used the download form. By targeting we mean building a profile of you based on your surfing behaviour on our website, after which we may contact you by telephone or e-mail based on the interests you have shown in order to offer you FRISS services that you may be interested in. We use HubSpot in order to track and consult these statistics. On this website you can find explanations about all cookies that may be placed by HubSpot;

    3. Changes to this Cookie and Privacy Statement

    FRISS may make changes to this Cookie and Privacy Statement. All modifications will be published on this page. We advise you to consult this Cookie and Privacy Statement regularly, so that you are always aware of the content of the current Cookie and Privacy Statement.