Hellas Direct joins forces with FRISS to combat fraud and optimize operations

May 21, 2024

ATHENS, GREECE April 25 2024- Hellas Direct, the fast-growing digital insurer covering the CEE region,  selects FRISS to enhance their focus on innovation within the insurance industry. By choosing FRISS, Hellas Direct will streamline operations and optimize the fraud detection and risk mitigation for their subsidiaries in Greece and Romania.  

FRISS’s proven AI-powered solutions, offer Hellas Direct real-time results by enabling automated claims processing. This will lead to even higher quality service for their clients. “This initiative is part of our greater aim to be more scalable and to grow with full trust in automated decision making,” explains Katerina Seich Al Basatena, Head of Firmwide Strategy at Hellas Direct. “We use every aspect of technology and AI applications in order to reach our objective: improve customer service and create a great experience for our clients, while making the industry more honest and transparent.”  

This partnership will allow Hellas Direct to benefit from the most widely adopted fraud detection tool for insurance companies worldwide. FRISS brings, with their solutions, a team of trusted advisors and data scientists, with decades of industry knowledge to yield the best possible results. In addition to predictive AI models and real time analytics, the FRISS solutions will also provide an advanced network viewer, out of the box fraud scenario’s, KPI dashboards and external data integrations. 

“We are proud to be the partner of choice to support the evolution and healthy growth of Hellas Direct. Not only the mission of our companies fits well, also the ‘hands-on’ culture is a perfect match,” shares Ariane Braam-Verkoren, VP Sales EMEA/APAC at FRISS. “The collaboration between both teams with the united goal of defeating fraud and better supporting trustworthy customers, is one major step towards a more honest industry.” 

About Hellas Direct 

Hellas Direct is an innovative, full-stack insurance company, empowered by cutting-edge technology and the use of advanced analytics. Operating for over a decade, the company specializes in providing motor and home insurance and has also developed its own platforms for claims handling and partner garages’ networks. 

Operating in Greece, Cyprus and Romania, Hellas Direct is actively planning its expansion into additional European markets as part of its strategy to dominate the mobility ecosystem in the broader region.  

In 2023 it was listed for the 4th time by the Financial Times as one of Europe’s 1,000 Fastest Growing Companies. www.hellasdirect.gr  

About FRISS 

FRISS is the leading provider of Trust Automation solutions for insurers. Real-time, data-driven scores, and insights prevent fraud and give instant confidence and understanding of the inherent risks of all customers and interactions.    

Based on next generation technology, the Trust Automation Platform allows to confidently manage trust throughout the insurance value chain – from the first quote all the way through claims and investigations when needed.    

Thanks to FRISS, trust is normalized throughout the organization, enabling consistent processes to flag high risks in real time. www.friss.com      

MEDIA CONTACT – Ruud van Gerwen, Global Head of Marketing. Email: ruud.van.gerwen@friss.com 


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