FRISS Launches Claims Analytics Accelerator for Guidewire Cloud
Nov 7, 2023
FRISS, a world leading provider of trust automation solutions for P&C insurers and Guidewire PartnerConnect Solution partner, today announced the launch of the FRISS Accelerator for Claims Analytics for ClaimCenter Cloud. The accelerator leverages the latest capabilities of the Guidewire Cloud Integration Framework, and is now available in the Guidewire Marketplace to ClaimCenter users on Guidewire Cloud.
The insurance industry operates in a world where customer loyalty is awarded to those who can deliver the best experience. Trust is of vital importance. But insurers cannot simply underwrite every policy and pay every claim – at least not right away. They need to do their research, and they need to do it instantaneously. FRISS’s Accelerator for Claims Analytics for ClaimCenter Cloud is built to automate and support this challenge.
FRISS's sophisticated, real-time accelerator uses a wide variety of powerful AI techniques, internal and 3rd-party data, network analytics, and risk and fraud indicators to consistently analyze claims. It promptly flags suspicious claims and allows for trustworthy claims to go on a fast track, all directly within ClaimCenter.
The seamlessly integrated accelerator displays fraud and risk screenings at multiple predefined stages as well as further configurable stages of a claim’s workflow within ClaimCenter. The predefined stages are when:
The FNOL enters ClaimCenter;
A change occurs in a claim or its related details;
Additional data is added to the claim;
An exposure is created, closed, or re-opened; and
On-demand at any moment desired by the adjuster.
”Congratulations to FRISS on the release of their newest integration for Guidewire Cloud,” said Will Murphy, Vice President, Global Solution Alliances, Guidewire. “FRISS’s Accelerator for Claims Analytics for ClaimCenter Cloud brings FRISS capabilities and insights directly into ClaimCenter, improving the adjuster and customer experience.”
“Knowing you can trust the data presented when handling a claim, keeps insurers in control of their processes," says Bas de Graaf, Partner Manager at FRISS. "With all the data available today, insurers need to rely on technology to make their work easier and more productive. FRISS' seamless integrations into PolicyCenter and ClaimCenter support the end-to-end policy lifecycle. The new accelerator is a next step that specifically helps claims adjusters reduce claim leakage and improves the customer experience. This enables insurers to focus on delivering fast and reliable services.”