How Meridional Seguros Became a Trendsetter in the Argentinian Market
The integrity of information
Core system modernization while kickstarting their fight against fraud
Small SIU that had to navigate fighting fraud manually
FRISS Claims Analytics
Established in 1948, Meridional Seguros is one of the leading insurance companies in the Argentinian market. As a company that initially catered mainly to corporate business, over the years it has expanded exponentially, now having a hand in many aspects of insurance including home, auto, and personal accidents, among others.
Meridional Seguros stands out in Argentina thanks to its wide and innovative range of products, along with its highly qualified team. Today, they are moving towards advancements in modernization, technology, and their unyielding commitment to their customers; their motto is “Making things simpler, more transparent.” Meridional believes that even though the company is more than 70 years old, they are just getting started.
Meridional Seguros always strives to set trends, and anti-fraud efforts are nearly untouched in the Argentinian market. Those anti-fraud units that do exist tend to be small and their work extremely cumbersome.
This makes efficiency nearly impossible. Embarking on the implementation of FRISS and the change of their core system simultaneously added an extra challenge.
Meridional selected FRISS Claims and FRISS Investigations due to FRISS’s proven ability to fight fraud in their specific areas of interest. With these new systems implemented, along with the support of FRISS, Meridional believed that this new venture would produce a substantial result. As they had hoped, the results were nearly immediate.
We believe that FRISS is the ideal tool for claims adjusters, whether to make an informed decision when it comes to paying a claim or referring them to the antifraud unit. FRISS’s data mining, combined with predictive analysis and artificial intelligence, makes certain that suspicious claims are channeled to the appropriate sector.
Marcelo Volpe Audit and Monitoring Manager at Meridional Seguros
Meridional noticed that there were many similar tools on the market, and chose FRISS in part because of the great support they provided during the decision-making process. FRISS worked alongside Meridional to show them the benefits of anti-fraud software, solidifying Meridional’s decision to work with FRISS.
Volpe notes: “We did this with the customer in mind because very frequently when suspicious claims are evaluated, a delay in payment to our customers is inevitable. Eventually, when the case is dismissed, unfortunately, our client will have already experienced that delay, therefore making the process more challenging for them.”