Santiago de Chile – Due to growing demand, FRISS, the global supplier of fraud detection and risk assessment solutions for the insurance industry, today announced the opening of an office in Santiago de Chile. From there FRISS will grow the team to serve the current customer base as well as expand operations.
Following successful cooperation in the region with Munich Re, FRISS supports insurers in their fight against fraud and at the same time improve the customer experience. Thanks to the risk assessment solutions in the underwriting and claims process, honest customers can receive a VIP treatment in the fast lane. Dishonest customers are caught before entering the insurance portfolio or at the moment a claim is filed.
In recent years Ariane Braam-Verkoren and Iván Ballón became well-known faces at insurance companies and events. Ariane Braam-Verkoren, Global Alliance Manager, on the reasons for FRISS to focus on Latin America: “In our strategic partnership with Munich Re we are supporting insurers to improve operational efficiency by automated prevention and detection of risk & fraud. We experience a good match of the innovative developments in Latin America with our ready to use solutions. For this reason, I am very proud we can now service and support our clients with a dedicated team in the region.”
The operations in Chile will be headed by Ralf van der Eerden, General Manager LatAm, who will relocate to Santiago de Chile. The existing team will be reinforced by experienced sales professionals, consultants, insurance experts and project managers. Van der Eerden: “It is really exciting for me that FRISS provides me the opportunity to grow our operations in Latin America. We already serve a number of fantastic customers in the region. Combined with the momentum for risk assessment and fraud analytics solutions I am convinced that together with my colleagues we are in an ideal position to improve insurers’ loss ratios and the customer experience with our AI powered solutions.”
“The investment by Insurance companies, in Latin America, in projects related to data mastery and analytics has grown significantly in the last few years. Our most recent survey indicates that only 8% are not considering projects in this category, which includes initiatives in areas such as big data, predictive analytics and fraud detection,” according to Juan Mazzini, Senior Analyst at Celent. “This increasing appetite to better use data has an excellent use case in the area of risk assessment and fraud detection where insurance companies can see improved overall productivity in their business along with better customer experience.”