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The latest developments across the P&C insurance industry regarding fraud, risk and compliance.
27 February 2017

Turkish Insurer Anadolu Sigorta Live With FRISS Solution for Fraud Detection

Turkish insurer Anadolu Sigorta live with FRISS solution for fraud detectionAnadolu Sigorta is one of the largest providers of non-life insurance services in Turkey, with over 1 billion Euro in gross written premium (GWP) in 2016. The company turned to FRISS because the insurer is aware of the threat from fraudsters.

Detect fraudulent claims on time

Anadolu Sigorta aims to fight fraud using an advanced technology combining expert knowledge with analytical capabilities. In the Turkish market it is reported that there is an estimated 15% fraud rate of all claims. Accordingly it is insurance companies’ foremost responsibility to detect and separate fraud claims from genuine claims. It is not only important to detect fraud but also be able to increase the level and quality of service for genuine claim owners. It is also critical to engage fraud related information in underwriting process so as to maintain a healthy portfolio.

Improved loss ratio Anadolu Sigorta

In the claims process, FRISS enables Anadolu Sigorta to improve its loss ratio by increasing the chances of detecting fraud and limit false positives to a minimum. This helps the insurer to become more effective at fraud investigation by directly recognizing claims that need further attention or require active follow-up.

Delivered within budget and time

Fatih Gören, CFO at Anadolu Sigorta, says: “FRISS proves to be the right good choice. Their solution was the best option for us as they deliver a fully automated scoring of claims. The easy to use case management module ensures we can work efficiently on the follow-up of suspicious claims. Besides that the project has been delivered in time and budget.”

Jeroen Morrenhof, CEO of FRISS: “It is great to see that a leading company as Anadolu Sigorta acknowledges that insurance fraud should not prevail. Anadolu Sigorta paves the road for others in the region to follow and make insurance more honest. We are proud to be part of that journey.”

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1. Introduction

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1.1.  Controller

The controller of the processing of personal data is:

FRISS Fraudebestrijding B.V.
Orteliuslaan 15
3528 BA
Utrecht

This processing of personal data is registered with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) in The Hague under reporting number m00004997.

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In addition to the personal data you provide to FRISS yourself, FRISS may collect, record and process additional (personal) data if you use the (web) services of FRISS. This concerns the following personal data:

  • data from the used equipment, such as a unique device ID, version of the operating system and settings of the device you use to access a service;
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1.3.  Provision of (personal) data to third parties

Your (personal) data will never be provided to third parties without your permission, unless we have an obligation to do so pursuant to legislation or regulations or you have given permission for this.

1.4.  Security of data

FRISS respects your privacy and ensures that personal data are handled confidentially and with the utmost care. All processed (personal) data is stored exclusively in secure databases. These databases are only accessible to employees of FRISS, to the extent that this access is required by virtue of their position. FRISS makes every effort to secure these systems against loss and/or any form of unlawful use or processing.

1.5.  Inspection, correction and deletion of data and the right to object

You can view your data that is processed by FRISS at any time and free of charge and, if you so wish, modify this data or have it deleted. You can also object to receiving information about products, services or content of FRISS. If you wish to make use of one of these options, you can send an e-mail to the Data Protection Officer of FRISS via privacy@friss.eu or write to the following address:

FRISS | fraud, risk & compliance
Attn. Data Protection Officer
Orteliuslaan 15
3528 BA Utrecht.

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When using this website, information about your use of these services and other websites may be collected by or on behalf of FRISS, for example by means of cookies.

A cookie is a small file that is sent along with pages of a website and stored by your browser on the hard disk of your computer. We use cookies to remember settings and preferences. You can disable these cookies via your browser.

2.1.  The purposes for which FRISS uses cookies

On our website we use cookies for the following purposes:

  • for statistical purposes, in order to analyse the use of FRISS websites. This allows us to keep track of the number of visitors and see which parts of our website are popular. We use Google Analytics in order to track and consult these statistics. On this website you can find explanations about all cookies that may be placed by Google;
  • for what is known as ‘targeting’ purposes, if you have used the download form. By targeting we mean building a profile of you based on your surfing behaviour on our website, after which we may contact you by telephone or e-mail based on the interests you have shown in order to offer you FRISS services that you may be interested in. We use HubSpot in order to track and consult these statistics. On this website you can find explanations about all cookies that may be placed by HubSpot;

3. Changes to this Cookie and Privacy Statement

FRISS may make changes to this Cookie and Privacy Statement. All modifications will be published on this page. We advise you to consult this Cookie and Privacy Statement regularly, so that you are always aware of the content of the current Cookie and Privacy Statement.

 

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