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The latest developments across the P&C insurance industry regarding fraud, risk and compliance.
17 August 2016

Aite Group acknowledges FRISS in global fraud solutions market study

For insurance companies that want fraud management to be data-driven and buttressed by expertise, FRISS is a great solution. This is one of the findings from research by Aite Group, captured in its “P&C Insurance Fraud Solutions: Beyond Pay and Chase” report. The study positions FRISS as an industry leader: “Using their industry experience and research and development, FRISS offers a platform custom built for insurance with over 500 out-of-the-box indicators.”

Fraud prevention is a hot topic

Insurance fraud costs are estimated to be between 5% and 20% of all claims. Therefore, fraudFRISS-is-a-great-solution-to-detect-insurance-fraud-Aite-research prevention is a major opportunity for insurance companies to expand their profit margins. In the report, Aite identifies key trends in data security, emerging data and technology, and multichannel fraud management. Most important conclusion for insurance carriers is that they need to maintain a positive customer experience, whilst managing fraud. This is a real challenge, as customer loyalty is decreasing. Next to fighting fraud in the claims process, Aite predicts that the importance of detecting fraud during underwriting will increase at a greater rate than it ever has in the past 15 years.

Opportunity in SaaS

One of the trends highlighted is the massive shift from “on premise” software installations to the use of software solutions in the cloud. By using Software-as-a-Service (SaaS), insurance companies can expand their fraud-detection capabilities. This saves them from investments in  financial and human resources to undertake a significant implementation for a fraud solution. The report shows that, unlike typical claims and investigations solutions, FRISS has created a fully Software-as-a-Service platform. It can function beyond claims to incorporate similar processes for applying rules and analytics to the quoting, application, and underwriting process.

Partner focused

Marc Mulder, Director of Sales & Marketing at FRISS, said: “Apart from our existing on premise solution, we are delighted to see that our SaaS strategy pays off. We strive for honest insurance on a global scale, and as European market leader we formed a solid basis for our expansion to other territories – such as Latin America. Of course this is also made possible thanks to the efforts of our growing partner network.”

Aite Group is an independent research and advisory firm focused on business, technology, and regulatory issues and their impact on the financial services industry.

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Cookie and Privacy Policy

1. Introduction

When you use this website, FRISS may collect information about your use of the website and the content offered. We believe it is important to handle your (personal) data with due care and confidentiality. When processing your personal data, we comply with the General Data Protection Regulation (Algemene Verordening Gegevensbescherming) and Article 11.7a of the Telecommunications Act (Telecommunicatiewet).

1.1.  Controller

The controller of the processing of personal data is:

FRISS Fraudebestrijding B.V.
Orteliuslaan 15
3528 BA
Utrecht

This processing of personal data is registered with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) in The Hague under reporting number m00004997.

1.2.  Purposes of data processing

There are several places on our website where you can fill in your (personal) data. We will explain the purposes of the various instances of data processing below.

Filling in the contact form or sending an e-mail

If you fill in the contact form on our website or send us an e-mail, we will only use the (personal) data you provide for the purpose or purposes for which you filled in the contact form or sent the e-mail.

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If you download files on our website (such as e-books, whitepapers or reports), we will use the (personal) data you provide for one or more of the following purposes:

  • for the execution of an agreement, for example to send you the e-book, whitepaper or report you have chosen;
  • for the formation of an agreement, for example by contacting you by telephone or in writing.

Newsletter

If you fill in the application form for the newsletter on our website, your (personal) data will be used to send you the newsletter. Each newsletter contains a hyperlink at the bottom of the message that you can use to unsubscribe.

In addition to the personal data you provide to FRISS yourself, FRISS may collect, record and process additional (personal) data if you use the (web) services of FRISS. This concerns the following personal data:

  • data from the used equipment, such as a unique device ID, version of the operating system and settings of the device you use to access a service;
  • information about the use of a service, such as the time at which you use the service and the type of service that is used;
  • location details from your device or derived from your IP address that is provided to us when you use a particular service;
  • data available from external sources. We may receive information about you from public or commercially available sources.

1.3.  Provision of (personal) data to third parties

Your (personal) data will never be provided to third parties without your permission, unless we have an obligation to do so pursuant to legislation or regulations or you have given permission for this.

1.4.  Security of data

FRISS respects your privacy and ensures that personal data are handled confidentially and with the utmost care. All processed (personal) data is stored exclusively in secure databases. These databases are only accessible to employees of FRISS, to the extent that this access is required by virtue of their position. FRISS makes every effort to secure these systems against loss and/or any form of unlawful use or processing.

1.5.  Inspection, correction and deletion of data and the right to object

You can view your data that is processed by FRISS at any time and free of charge and, if you so wish, modify this data or have it deleted. You can also object to receiving information about products, services or content of FRISS. If you wish to make use of one of these options, you can send an e-mail to the Data Protection Officer of FRISS via privacy@friss.eu or write to the following address:

FRISS | fraud, risk & compliance
Attn. Data Protection Officer
Orteliuslaan 15
3528 BA Utrecht.

2. Cookies

When using this website, information about your use of these services and other websites may be collected by or on behalf of FRISS, for example by means of cookies.

A cookie is a small file that is sent along with pages of a website and stored by your browser on the hard disk of your computer. We use cookies to remember settings and preferences. You can disable these cookies via your browser.

2.1.  The purposes for which FRISS uses cookies

On our website we use cookies for the following purposes:

  • for statistical purposes, in order to analyse the use of FRISS websites. This allows us to keep track of the number of visitors and see which parts of our website are popular. We use Google Analytics in order to track and consult these statistics. On this website you can find explanations about all cookies that may be placed by Google;
  • for what is known as ‘targeting’ purposes, if you have used the download form. By targeting we mean building a profile of you based on your surfing behaviour on our website, after which we may contact you by telephone or e-mail based on the interests you have shown in order to offer you FRISS services that you may be interested in. We use HubSpot in order to track and consult these statistics. On this website you can find explanations about all cookies that may be placed by HubSpot;

3. Changes to this Cookie and Privacy Statement

FRISS may make changes to this Cookie and Privacy Statement. All modifications will be published on this page. We advise you to consult this Cookie and Privacy Statement regularly, so that you are always aware of the content of the current Cookie and Privacy Statement.

 

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