Prevent rather than cure by aligning preventive risk management and fraud detection.
INTERAMERICAN, part of Achmea, is a leading insurer in the Greek non-life market. The company has a very strong brand and is well known for the progressive and innovative way of working in the non-life insurance industry. INTERAMERICAN’s vision is to become the first Greek digital insurer in 2020.
INTERAMERICAN has a multi-distribution strategy which includes selling through agents and brokers, as well as through direct business. The company has an online channel called Anytime, which is the most successful one in the Greek market.
Panos Kouvalis (Motor Underwriting Manager at INTERAMERICAN) states: ‘’Despite our big motor portfolio, which is close to 600.000 vehicles, we have a very small underwriting team. The main objective of the underwriting department is to prevent specific and high risks from entering the motor portfolio.’’ For INTERAMERICAN it was hard to filter out just the cases that require an active follow-up. The small underwriting department had to manually check the sincerity and morality of applications, based on instinct and experience.