Meridional Seguros selected FRISS Claims and FRISS Investigations due to FRISS’s proven ability to fight fraud in their specific areas of interest. Because of FRISS’s solution, Meridional will now be able to fast track claims that show no indications of fraud.
Customer
Established in 1948, Meridional Seguros is one of the leading insurance companies in the Argentinian market. As a company that initially catered mainly to corporate business, over the years it has expanded exponentially. Meridional now has a hand in many aspects of insurance including home, auto, and personal accidents, among others.
Meridional Seguros stands out in Argentina thanks to its wide and innovative range of products, along with its highly qualified team. Today, they are moving towards advancements in modernization, technology, and their unyielding commitment to their customers. Their motto is: “Making things simpler, more transparent.” Meridional believes that even though the company is more than 70 years old, they are just getting started.
Challenge
Meridional Seguros always strives to set trends, and anti-fraud efforts are nearly untouched in the Argentinian market. Those anti-fraud units that do exist tend to be small and their work extremely cumbersome.
This makes efficiency nearly impossible. Embarking on the implementation of FRISS and the change of their core system simultaneously added an extra challenge.
Solution
Meridional selected FRISS Claims and FRISS Investigations due to FRISS’s proven ability to fight fraud in their specific areas of interest. With these new systems implemented, along with the support of FRISS, Meridional believed that this new venture would produce a substantial result. As they had hoped, results were nearly immediate.
Marcelo Volpe, Audit and Monitoring Manager, commented: “We believe that FRISS is the ideal tool for claims adjusters, whether to make an informed decision when it comes to paying a claim or referring them to the antifraud unit. FRISS’s data mining, combined with predictive analysis and artificial intelligence, make certain that suspicious claims are channeled to the appropriate sector.”
