“Our underwriting process is a fully automated digital process. It is important that decisions should always be explainable. FRISS helps in this by sending all explanations along with the screening so that a rejection can be explained to the customer” – Natasja Voorsluijs, Data Analyst at Allianz Direct.
FRISS was chosen in 2012 due to its combination of fraud checks, risk screening and know-your-customer and is acknowledged as an active partner in order to implement automatic acceptance in a responsible way.
“The whole process avoids accepting unwanted customers. And even more important, the desired customers have an outstanding customer experience. They can take out policies quickly, reliably and easily.”