Changing to a Paradigm of Trust Automation in Insurance - Podcast episode with Christian van Leeuwen

What are the latest insurance leaders' trends? Why insurers must move away from distrust-by-default approach?

Christian van Leeuwen answers these questions in AI in Business podcast series by Emerj Artificial Intelligence Research. He spoke with Daniel Faggella about recent trends, changes and challenges, and expectations customers have of insurance companies today. Listen here   

In this episode, Christian talks about insurance leaders’ trends in underwriting and claims over the last few years since COVID: what is changing, what they see more of, and what new challenges they are facing. Then later, he and Emerj CEO Dan Faggella pick apart a big-picture concept that FRISS insiders refer to as trust automation. This episode was sponsored by FRISS.